Terms of Use

Please read these terms carefully before using WiseUpZone services

Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing and using WiseUpZone's website, services, and educational programs, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Important Notice

These terms constitute a legally binding agreement between you and WiseUpZone. Your continued use of our services indicates your acceptance of these terms and any future modifications.

WiseUpZone reserves the right to modify these terms at any time without prior notice. Changes become effective immediately upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

2. Service Description

WiseUpZone provides educational services focused on budget calendar planning and financial literacy. Our services include online courses, educational materials, and personal finance planning tools designed to help users improve their financial management skills.

Educational Services Include:

  • Interactive budget planning workshops and tutorials
  • Digital tools for calendar-based financial planning
  • Educational content on personal finance management
  • Progress tracking and learning analytics
  • Community forums and peer learning opportunities

Our educational programs are designed to provide knowledge and tools that may help improve financial planning skills. Individual results will vary based on personal circumstances, commitment level, and application of learned concepts.

3. User Responsibilities and Conduct

As a user of WiseUpZone services, you agree to use our platform responsibly and in accordance with these guidelines. Your account and activities are your responsibility.

  1. Provide accurate and complete registration information and keep it updated
  2. Maintain the security of your account credentials and notify us immediately of any unauthorized access
  3. Use our services only for lawful purposes and in accordance with these terms
  4. Respect intellectual property rights of WiseUpZone and other users
  5. Refrain from sharing inappropriate content or engaging in harmful behavior toward other users
  6. Not attempt to reverse engineer, copy, or redistribute our proprietary materials

Prohibited Activities:

Users are strictly prohibited from using our services for illegal activities, sharing copyrighted materials without permission, attempting to hack or compromise our systems, or engaging in harassment of other users or staff members.

4. Privacy and Data Protection

WiseUpZone is committed to protecting your privacy and handling your personal information responsibly. We collect and use information as described in our Privacy Policy, which forms an integral part of these terms.

Data Collection and Usage

We collect information necessary to provide our educational services, including learning progress, preferences, and communication history. This data helps us improve our services and provide personalized learning experiences.

By using our services, you consent to our collection and use of your information as outlined in our Privacy Policy. We do not sell personal information to third parties and implement security measures to protect your data.

5. Payment Terms and Refunds

Payment for WiseUpZone services is due as specified during enrollment. We accept various payment methods and process transactions securely through trusted payment processors.

Refund Policy:

  • Full refunds available within 14 days of enrollment if less than 20% of course content has been accessed
  • Partial refunds may be considered on a case-by-case basis for documented exceptional circumstances
  • Refund requests must be submitted in writing through our official contact channels
  • Processing time for approved refunds is typically 5-10 business days

Subscription services automatically renew unless cancelled at least 24 hours before the renewal date. You can manage your subscription settings through your account dashboard or by contacting our support team.

6. Intellectual Property Rights

All content, materials, and resources provided through WiseUpZone services are protected by intellectual property laws. This includes but is not limited to course materials, software, design elements, and educational methodologies.

Your Rights and Restrictions:

You receive a limited, non-exclusive license to access and use our educational materials for personal learning purposes. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Any content you create or submit through our platform remains your property, but you grant WiseUpZone a license to use such content for service improvement and educational purposes. We respect your intellectual property and expect the same consideration for ours.

7. Service Availability and Technical Requirements

WiseUpZone strives to maintain consistent service availability, but we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or force majeure events may temporarily affect service availability.

Technical Requirements

To access our services effectively, you need a stable internet connection, updated web browser, and compatible device. We recommend keeping your software updated for the best learning experience.

We are not responsible for service interruptions caused by third-party providers, internet connectivity issues, or hardware failures on your end. We provide technical support during business hours to help resolve platform-related issues.

8. Limitation of Liability

WiseUpZone provides educational services and financial planning tools for informational purposes. We do not provide financial advice, and our services should not be considered as professional financial consultation.

Important Disclaimers:

  • Educational outcomes and financial improvements cannot be guaranteed
  • Individual results depend on personal circumstances and application of learned concepts
  • We are not liable for financial decisions made based on our educational content
  • Our liability is limited to the amount paid for our services

WiseUpZone shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. This limitation applies regardless of the legal theory under which damages are claimed.

9. Termination

Either party may terminate this agreement at any time. You can cancel your account through your dashboard settings or by contacting our support team. We reserve the right to suspend or terminate accounts that violate these terms.

Upon termination, your access to our services will cease, though you may retain access to downloaded materials as permitted by your license. Certain provisions of these terms will survive termination, including intellectual property rights and limitation of liability clauses.

Account Termination Process:

When terminating your account, we will process any applicable refunds according to our refund policy and delete your personal information as required by applicable privacy laws, while retaining necessary records for legal and business purposes.

10. Governing Law and Dispute Resolution

These terms are governed by Vietnamese law and any disputes will be resolved through appropriate legal channels in Vietnam. We encourage users to contact us directly to resolve any concerns before pursuing formal legal action.

For international users, local consumer protection laws may provide additional rights that cannot be waived by these terms. Nothing in this agreement limits such statutory rights where applicable.

Contact Information for Legal Matters

For legal inquiries or disputes, please contact us in writing at our registered business address or through our official email channels. We aim to address all concerns promptly and fairly.

Questions About These Terms?

If you have questions about these Terms of Use, please contact us:
Email: contact@wiseupzone.com
Phone: +84 356 176 231
Address: 31 Lê Vĩnh Hòa, Vĩnh Lạc, Rạch Giá, Kiên Giang, Vietnam