Information We Collect

When you use WiseUpZone's budget calendar planning services, we collect information that helps us provide better educational content and personalized financial planning guidance. This includes details you share directly and information gathered through your interactions with our platform.

• Personal identification information including your name, email address, and phone number when you register for our learning programs
• Financial planning preferences and budget goals you set within our calendar tools
• Educational progress data to track your learning milestones and recommend relevant content
• Device information and usage patterns to improve our platform's functionality
• Communication records when you contact our support team or participate in educational sessions

We only collect information that's necessary to deliver our educational services effectively. You can control much of what you share through your account settings, and we'll always ask permission before accessing sensitive financial data.

How We Use Your Information

Your data helps us create a personalized learning experience that matches your budget planning goals. We use this information responsibly to enhance your educational journey and provide relevant financial planning insights.

We process your personal information to deliver our core educational services, including customized budget calendar recommendations, progress tracking, and targeted learning content. Additionally, we analyze usage patterns to identify areas where we can improve our platform and develop new features that benefit our learning community.

Communication is essential for effective learning support. We use your contact information to send important updates about your enrolled programs, notify you of relevant educational opportunities, and respond to your support requests promptly.

Data Protection and Security

Protecting your personal and financial information is our top priority. We implement multiple layers of security measures designed to safeguard your data against unauthorized access, modification, or disclosure.

Our technical safeguards include encrypted data transmission, secure server infrastructure hosted in certified facilities, and regular security audits. We also maintain strict access controls, ensuring only authorized personnel can access your information when necessary for service delivery.

All WiseUpZone team members receive privacy and security training. We follow industry best practices and comply with Vietnamese data protection regulations to maintain the highest standards of information security.

Your Privacy Rights

You have significant control over your personal information. Understanding and exercising these rights helps ensure your privacy preferences are respected throughout your learning experience with us.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to all valid requests within 30 days and guide you through the process.

Information Sharing and Third Parties

We carefully limit how your information is shared and never sell your personal data to third parties. Any sharing is done to enhance your educational experience or fulfill legal obligations.

Educational service providers who support our platform may access limited information necessary to deliver specific learning tools or technical services. These partners are bound by strict confidentiality agreements and can only use your data for authorized purposes.

In certain situations, we may be required to disclose information to comply with legal processes, protect our rights, or ensure user safety. We'll notify you of such requests unless legally prohibited from doing so.

If WiseUpZone undergoes a business transition such as a merger or acquisition, your information may be transferred to the new entity. We'll provide advance notice and ensure your privacy rights remain protected under any new ownership.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to personalize your learning experience and improve our services. These small data files help us remember your preferences and provide seamless access to your educational content.

Essential cookies enable core functionality like login sessions and learning progress tracking. Analytics cookies help us understand how students interact with our content, allowing us to optimize the educational experience.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features. We don't use tracking technologies for intrusive advertising or share cookie data with external marketing networks.

International Data Transfers

While WiseUpZone operates primarily in Vietnam, some of our technical infrastructure and support services may involve international data transfers. We ensure all transfers meet strict privacy and security standards.

Any international data processing is conducted through providers that maintain equivalent privacy protections to Vietnamese standards. We use contractual safeguards and technical measures to protect your information during any cross-border transfers.

Children's Privacy

WiseUpZone's budget planning education services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18 without proper parental consent.

If we discover that we've inadvertently collected information from someone under 18, we'll delete that data promptly and take steps to prevent future unauthorized access.

Policy Updates

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated through email notifications and prominent platform announcements.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates acceptance of the revised terms.